Acquisition vs. Retention ROI

Compare incremental returns on generic vs. specific targeting.

Stop guessing. Use causal incrementality to measure exactly what works and what simply takes credit.

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Acquisition ROI vs Retention ROI

Compare the efficiency of acquiring new customers versus retaining existing ones. Find the optimal spend split.

Cohort-Based LTV/CAC Analysis
Blended CAC
₹240
Acquisition ROI
1.5x

Return on First Purchase

Retention ROI
4x

Return on Repeat Purchase

Speed Winner
Retention

Fastest Payback

Primary AnalysisLive Data
Main visualization of key metric drivers
Key Insights
  • Retention ROAS (4.0x) is 2.6x higher than Acquisition ROAS (1.5x).
  • Logic: Comparison of marginal revenue per dollar spend for existing vs new cohorts.
  • Recommendation: Shift 20% of Acquisition budget to Retention.
Logic Used
  • We track cohorts by acquisition month to measure LTV evolution.
  • Acquisition ROI = First Purchase Value / CAC.
  • Retention ROI = (LTV - First Purchase) / Retention Spend.
Deep Dive

Cohort Performance

Scatter plot of LTV vs CAC by cohort would go here.
Data Transparency
Full breakdown of the underlying data points for verification.
CohortAcq SpendRet SpendInc LTVNet ROI
Month 150,00010,00070,0001.4x
Month 255,00012,00071,5001.3x
Month 360,00014,00073,0001.3x
Month 465,00016,00074,5001.3x
Month 570,00018,00076,0001.2x

Methodology

How SpendSignal calculates Acquisition vs. Retention ROI

The Logic

Perform a **Customer Acquisition vs. Retention ROI** analysis. 1. Compare the efficiency (tROAS) of my acquisition-heavy channels vs. retention/remarketing channels. 2. Do we see higher marginal returns on finding new users or reactivating old ones? 3. Provide a capital allocation recommendation: '₹1 on retention beats ₹1 on acquisition by X%' (if supported by data).

Input Data Required

  • Date Column
  • Spend per Channel
  • Revenue / Conversions

Output Deliverables

  • Executive Dashboard
  • Strategic Insights
  • Downloadable PDF

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