GlossaryFinance & Governance

Spend Accountability

Also known as: P&L Ownership

Spend Accountability assigns specific ownership of P&L results to individuals. It answers the question: 'Who is responsible if this campaign loses money?' It prevents the 'Diffusion of Responsibility' where agencies blame internal teams and internal teams blame the algorithm.

The Short Version

One throat to choke.

The Blame Game

Performance drops. The Agency says 'Seasonality'. The Brand Manager says 'Creative'. The Founder says 'Algorithm'.

Spend Accountability forces a root cause analysis instead of excuses.

How it works

1

Assign each Channel/Region to an Owner

2

Owner agrees to KPIs (Efficiency + Volume)

3

Owner has full authority to cut or scale to hit KPIs

Common Misconceptions

holding people accountable for metrics they can't control (e.g., Brand Search volume)

Accepting 'Awareness' as an excuse for bad performance without a measurement plan

Firing agencies for macro-economic downturns

In SpendSignal

SpendSignal requires you to map channels to owners. Our weekly digests send performance cards to each owner: 'You are on track' or 'You are drifting'.

Frequently Asked Questions

QShould agencies own P&L?

They should own the 'Media Efficiency' part of the P&L. They cannot own Product or Pricing, so hold them to what they touch.

Ask about ROAS, Attribution, or Budget...